Telecommuting and Mobile Workforce

In The Underground Guide to Telecommuting, [1995], Leonhard, Woody coined the phrase, "work is something you do, not something you travel to". Telecommuting [also described as e-commuting, e-work, telework, or working from home (WFH)] is a work arrangement in which a daily commute to a central place of work is replaced by telecommunication links.

Mobile workers may be based in an office, but spend the better part of their day traveling long or short distances, and generally being away from their desk.

Linking each of these workers into your business seamlessly can feel insurmountable, but Alternate Access IP-PBX, Voice over IP, Unified Messaging and Headset solutions break down the barriers to providing a single image and consistent method of taking and making calls for your business.

Voice over IP Phones

Our world-class IP-PBX solution with Voice over IP can connect home offices with your headquarters integrating your virtual offices into a cohesive unit.

Unified Messaging and Universal Access

Unified Messaging enables multiple employees to share an electronic mailbox, ensuring fast response to customers and management oversight when people are frequently away from their desks.

Universal Access gives employees access to their email from any phone set or cell phone. Emails are read to them via Text-to-Speech and they can Forward or Reply with voice. The system will automatically send their message as a .wav file to the intended recipient.

Free Address System

Employees no longer need to be tied to a specific desk to conduct their business by phone. For those who need the freedom to move about in a business, they can log in at any station and with a couple mouse clicks the desk phone becomes their extension. When they are done, they log out and that work space is free for someone else. This is particularly beneficial for employees in a sales role and when office space is at a premium.


Enjoy hands-free conversations with commercial quality headsets whether you're running through a busy airport or driving across town with both hands on the wheel.

Learn More About Phone Solutions for Telecommuting and Mobile Workforces. Contact Alternate Access.