Press Room

Read about Alternate Access in these press releases.

See the Media section for Alternate Access boilerplate and usage of our name and logo.

2011 Press Releases




2010 Press Releases


2009 Press Releases

2008 Press Releases

Archived 2003 - 2007 Press Releases


About Alternate Access

Alternate Access® empowers small businesses, branch offices and service centers to dramatically boost productivity and customer service levels and realize dramatic returns on investment using converged communications solutions. The company provides application development and integration of software-based telephone systems, fax servers, interactive voice response, speech recognition, web collaboration, call centers, headsets and Customer Relationship Management.

Founded in 1993, Raleigh-based Alternate Access provides intelligent business phone systems to small-business and branch-office clients locally and nationwide.  Their innovative phone system solutions help increase profits by boosting staff performance and efficiency, enhancing customer service, and adding management reporting capabilities – all while decreasing labor and infrastructure costs.

Products include IP-PBX with Voice over IP, fax servers, unified messaging, Web collaboration, interactive voice response and call center applications, headsets and specialty phones.

By employing extensive experience and best practices, award-winning Alternate Access works in partnership with its customers to build creative yet cost-effective solutions.  Customers discover sustainable competitive advantages while unlocking new business opportunities and reducing operations costs. 

Date Founded

June 1993

Management Team

Kelly M. Lumpkin, CEO, and Adrienne K. Lumpkin, President, are the founders and owners of Alternate Access. For more detailed biographies and photos, please refer to the Founders section of the website.

Style Guide

The company name should always be written Alternate Access® or Alternate Access, Inc.

Business partners who want to use the Alternate Access logo should contact our marketing department at 866-831-9270 for permission and more detailed instructions on usage.

Brands and Trademarks

Alternate Access is a registered trademark and the Alternate Access logo and combinations thereof are trademarks of Alternate Access, Inc.  All rights reserved.  All other companies, brands and product names throughout this website are used for identification only and are the property of their respective holders.