Kelly and Adrienne Lumpkin founded Alternate Access, Inc. in 1993 in Raleigh, NC. The business was developed with a vision to proactively address the emerging needs of business in the field of converged communications. Today, Alternate Access serves the small business market -- companies with 500 or fewer employees -- across a spectrum of industries predominantly in the Continental US. The company's experienced engineers and talented professionals identify the best products on the market, develop applications to meet specific industry and customer needs, integrate, install and support those products. Alternate Access offers continuous value through follow-on consulting and support enabling its customers to reach their own competitive advantage through the deployment of converged communications solutions.
An award-winning entrepreneur with more than two decades of industry experience, Kelly Lumpkin is a proven rainmaker. He is often quoted in local publications and has been recognized by both Business Leader magazine and The Business Journal as a community leader.
From 2003 to 2008, Kelly served as a CT Pioneer Board Member, a subgroup of CompTIA (Computing Technology Industry Association), the leading association representing the international technology community. Its goal is to provide a unified voice, global advocacy and leadership, and to advance industry growth through standards, professional competence, education, and business solutions
Kelly advocates Customer Relationship Marketing as an achievable reality for any size business. And he explains the value of the company this way, "Alternate Access' converged communication products and services enable our customers to embrace change, sharpen their competitive edge, and prepare for the future."
Fifteen years in global sales and marketing with IBM and ROLM corporations, that included extensive travel in Europe, Southeast Asia, Japan, and Australia, provided the background for Kelly's vision. He speaks four languages in addition to his native English - French, Mandarin Chinese, Spanish, and Japanese - and he holds a Master's Degree in Business Administration from Pepperdine University.
Kelly has been a guest lecturer at Duke University, NC State and UNC Chapel Hill. He is a member of the Greater Raleigh Chamber of Commerce, the National Black MBA Association, and the Council for Entrepreneurial Development, were he previously sat on the Community Outreach Development Council.
Adrienne Lumpkin brings 20 years marketing experience in the technology sector to the table ensuring Alternate Access keeps a consistent hand on the pulse of the marketplace.
Adrienne views the advances in telephony as a significant boon to small business owners, in particular. "The ability to traffic calls and to integrate customer information and various communication technologies in a unified manner, takes size out of the picture in terms of competition. Today, small and medium-sized businesses can offer tremendous customer service while increasing their internal productivity and compete on a level field with companies that may garner more resources. It is a new day in the field of communication!"
A graduate of Harvard Business School, Adrienne is an experienced marketing professional, who worked in various marketing and management roles at IBM and Hewlett-Packard. Under Kelly and Adrienne's combined leadership, Alternate Access has consistently been recognized both locally and regionally for entrepreneurship, innovation and staying power.
Outside the office, Adrienne combines her business acumen and commitment to education with community stewardship. She has served in multiple volunteer and leadership roles in the Wake County Public School System.
Adrienne has received several recognitions from publications including: Women in Business from Triangle Business Journal, Woman Extraordinaire from Business Leader magazine and Enterprising Woman of the Year from Enterprising Woman magazine. She has been recognized by her alma mater Wesleyan University (CT), with a Distinguished Alumni Award, is an inductee of the YWCA Academy of Women and a lifetime member of the National Black MBA Association, where she served on the Board of Directors for six years. This organization has recognized her twice as MBA of the Year, awarded her the H. Naylor Fitzhugh Award of Relevance, and recognized Alternate Access as Small Business of the Year. She is a past president of the Greater Raleigh chapter of NAWBO (National Association of Women Business Owners).
Adrienne is also a past board member of the Greater Raleigh Chamber of Commerce and Raleigh Little Theatre.